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Effective: August 1, 2025

We want you to be happy with your purchase. If you are not satisfied, you may return eligible items under the following terms:

1. Eligibility

Items must be returned within 14 days of delivery (EU law)
Products must be unopened, unused, and in original packaging

2. Process

Email us at contact@jotunforce.com with your order number
Ship the item to our return address (provided via email)
You are responsible for return shipping costs

3. Refunds

Once we receive and inspect your return, we will issue a refund to the original payment method
Shipping fees are non-refundable

4. Damaged or Incorrect Items

If you receive a damaged or wrong item, contact us within 48 hours of delivery. We will send a replacement or refund at no cost to you.